ServiceHarnessServiceHarness

AI for general contractors

AI that gets your contracting business found, shortlisted and signed

Ten AI agents get you found on Google and ChatGPT, chase every five-figure estimate until it signs, and bank the reviews that win the next project. You approve everything before it sends.

Free grade of your general contracting business · No credit card · Takes seconds

45%

Consumers now using AI to find local businesses, up from 6% a year ago

$3,200–$11,000

Left on the table every month by the median local business we graded

$65k–$125k

Saved every year vs hiring people to do this exact same work

The ServiceHarness cockpit running a general contracting business: analytics, the agents' work queue, and the AI CRO.

GEO Agent

Get your contracting business recommended by ChatGPT and Google AI

We asked an AI assistant who to hire for a home renovation in Westfield, NJ. It named five contractors, and not one of them appeared in the twenty live Google results for the same search, including the 4.9-star #1. The GEO Agent asks those exact questions every week and closes the gaps.

  • Live answers tracked across ChatGPT, Google AI, Perplexity and Claude
  • See exactly who gets recommended instead of you
  • Every gap becomes the next page or profile fix, automatically

Before

Who should I hire for a home renovation in Westfield, NJ?

  1. #1Rappa Construction
  2. #2Remco Contractors
  3. #3Magnolia Home Remodeling Group
  4. #4Built-Well
  5. Your contracting business: not named

Real audit, July 2026. Live AI answer, business anonymized.

After

Who should I hire for a home renovation in Westfield, NJ?

  1. #1Your contracting business
  2. #2Rappa Construction
  3. #3Remco Contractors
  4. #4Magnolia Home Remodeling Group

The goal state, and it is real. The best-documented business in our audits is named in every answer.

Follow-up Agent

Sign more renovation contracts with follow-up that never forgets

The $60,000 addition estimate stops going quiet. Renovation decisions take months, so the Follow-up Agent drafts patient, useful touches in your voice: the scope option, the timeline answer, the check-in. You approve, it sends. We never speak for you; we make sure nothing that reaches you goes cold.

  • Every estimate tracked through a months-long decision cycle
  • Follow-ups drafted in your voice, ready to send
  • A recovered addition is the cheapest project you will ever sign
Follow-up Agent3 leads to chase · $18,400 in open quotes
To: Sarah M. · quote sent 6 days agoDraft ready

Still thinking about that kitchen quote?

Hi Sarah, just checking in. Are you still considering the work? Happy to talk through the estimate or adjust the scope…

Tomorrow 9:00 · estimate: walk-in shower, Norwalk

On calendar
CRO: Three quotes worth $18,400 go cold this week without a nudge. Drafts are ready above.

Review + Collections Agents

Get more Google reviews for your general contracting business

The review ask goes out at the final walkthrough, while the client is standing in the finished kitchen. Progress payments and final invoices that stall get polite, scheduled reminders, so you never have to chase a draw yourself.

  • Review requested after every project, at the right moment
  • Map pack leaders hold a median of 67 reviews. The gap closes with every job.
  • Stalled invoices and draws followed up automatically and politely
Review AgentThe Hendersons' bath wrapped yesterday
New Google review

“Beautiful work and a spotless crew. Our bathroom looks incredible. Wouldn't use anyone else.”

Asked at the right moment, one day after the job wrapped

Mike R. referred his neighbor: a new $9,800 bath lead

Referral
Invoice #214 · $2,400, was 12 days overduePolite nudge sent Monday Paid

Partnerships Agent

Get steady renovation work from realtors, architects and designers

The professionals standing next to every renovation decision: the realtor whose buyer needs a kitchen, the architect who needs a builder, the designer with a client list. The Partnerships Agent finds them in your towns and drafts the introduction.

  • Realtors, architects and designers found and courted
  • Introductions drafted, relationships tracked
  • Referred projects arrive before the public search does
Partnerships AgentScouting your service area
Compass · Flemington officeReal estate agents · Flemington, NJTop agents ↗

Who to contact: the top-producing agents by sales volume, never the office inbox.

sarah.chen@compass.com

Sarah Chen (Compass) saved to your CRM, intro sent

Contacted

Content + SEO Agents

Rank on Google for renovation searches in every town you serve

Pages like "house addition cost" and "basement build-out cost" written from your real search data. These are the pages Google ranks and AI assistants quote during the months a homeowner researches. Publish-ready, one approval away, tracked weekly.

  • Cost and town pages written for you every month
  • Site fixes that actually move the map pack
  • Rankings, visits and inquiries tracked in your dashboard
Showing

How people found you

From a search result to a visit on your site

Saw you in Google
1,584
+105.7%
Clicked through
36
+83.3%
Visited your site
244
+29.8%
2.3% click rate · 6.8× from other channels

Traffic over time

Visits vs. search clicks · last 7 days

7/87/97/107/117/127/137/14
Visits Search clicks

How well you're ranking

Your position in Google and the queries bringing traffic

Avg. position
#13.2
-11.4%
Click rate
2.3%
Total clicks
36
+83.3%
Top queriesClicks · CTR
kitchen remodel near me9 · 4%
bathroom renovation cost7 · 3%
walk in shower installers5 · 3%
kitchen cabinet replacement4 · 2%
countertop installation3 · 2%

What they did on your site

Engagement from your visitors

Sessions
244
+29.8%
Returning
76
Key events
9
Avg. session
2m 34s
Engagement
61.4%
+6.2%
Bounce rate
38.6%
-4.1%

Where they came from

Channels and top sources

Organic Search
46.2%
Direct
28.4%
Referral
14.1%
Organic Social
11.3%

Top sources · active users

google · 107(direct) · 66yelp · 22facebook · 17nextdoor · 10

Top pages

Landing pages by active users

/93
/kitchen-remodeling51
/bathrooms39
/reviews22
/contact17

Where in the world

Top countries by search clicks

USA · 36

Run your numbers

What ServiceHarness makes and saves a general contracting business like yours

Your state sets the labor costs. Your job count sets what recovery is worth. The assumptions are printed under the result.

Extra revenue booked

$15,200$28,500

/month, from recovered jobs

Saved vs hiring in NJ

$6,210$11,910

/month at NJ labor rates

Total difference

$21,410$40,410

/month for a general contracting business like yours

Modeled estimate, not a quote: recovered jobs = 815% of your monthly jobs (systematic follow-up, reviews, reactivation); staffing costs = US-market ranges for a marketing coordinator, SEO retainer, review service, content writer and follow-up help, scaled by an estimated NJ labor index of 1.14×; ServiceHarness at the $60/mo entry plan.

Start free

The team

Ten agents on a general contracting business's payroll, from $60/mo

Follow-up Agent

chases every estimate through a months-long decision cycle. The $60,000 addition that went quiet gets a patient, useful touch in your voice before the homeowner signs with the other bidder.

Review Agent

asks for the Google review at the final walkthrough, while the client is standing in the finished space. Reviews decide the shortlist a renovation starts from.

Referral Agent

works your past clients for next-phase projects and warm introductions. The finished basement becomes the kitchen inquiry two years later, if someone asks.

Partnerships Agent

finds the realtors, architects and designers in your towns who send steady projects, and drafts the introduction. Referred work arrives before the public search does.

Inbox Agent

Reads your email, matches every message to the right customer and job, and drafts the reply.

Content Agent

writes the pages assistants and Google actually quote ("house addition cost in [your town]") from your real search data, publish-ready.

SEO Agent

Finds the site fixes and town pages that move map-pack and organic rankings for every service you offer.

GEO Agent

asks ChatGPT, Google AI, Perplexity and Claude "who should I hire for a renovation in your towns" every week, tracks who gets named, and closes the gaps so the answer becomes you.

Collections Agent

Politely chases the stalled draws and final invoices, escalating as they age, so you don't have to make that call.

Calendar Agent

Plans the week around revenue and books it into your real Google Calendar.

Measured, not promised

How visible is the average contracting business, really?

20%

Have a working website

Of 1,473 licensed contractors

74%

Run the business on a free email address

Gmail, Yahoo, AOL: invisible to search

21 of 26

Named in zero AI answers

Businesses we audited, for their own trade and town

67

Median reviews of a map-pack leader

Across 26 live packs measured

Case study: the #1 contractor in the live results that AI never names. We audited a Westfield, NJ general contractor with 4.9 stars across 48 reviews, ranked #1 in the live Google results for its own town. When we asked an AI assistant who to hire for a home renovation in Westfield, it named five companies, and this contractor was not one of them. Neither was any other business from the twenty live results. The AI read different sources entirely.

Real ServiceHarness audit, July 2026: live Google and AI-assistant results on the day; business anonymized.

ServiceHarness analysis of 1,473 licensed home-service contractors in Union County, New Jersey (state licensing rolls), July 2026. Live Google map packs and AI-assistant answers measured per trade and town. Aggregates only; no individual business is identified.

The CRM inside

A CRM for general contractors that fills itself

ServiceHarness is also the CRM your general contracting business runs on. Every customer, quote and job lives on one timeline, and the agents keep it current, so nothing depends on you typing notes at 9pm. Most important, it knows when to reach out to get booked: the quote going cold on day three, the past customer due for a re-ask, the review moment right after a job. It drafts that outreach on the right day.

  • Knows the day to reach out: cold quotes, due re-asks, renewal windows
  • Every lead, quote and general contracting job on one customer timeline
  • Records update themselves as the agents work. No data entry.
  • Past customers sorted into review, referral and win-back plays
  • See exactly which channel sent every job you booked
AI CRM212 contacts imported, every one put to work

38 past customers

Review + referral plays

6 look like partners: realtors and builders

B2B outreach

3 open quotes found in your email

Follow-ups drafted

1 unpaid invoice spotted

Collections
CRO: Imported Monday. First five-star review landed Thursday.

What is ServiceHarness for general contractors?

ServiceHarness is an AI Chief Revenue Officer for general contractors. Ten AI agents track where your business shows up when homeowners research renovations (Google's map pack, ChatGPT, Google AI) and run the standing work that decides it: reviews after every project, follow-up on every estimate, local pages that rank, and referrals from realtors and past clients. You approve every message, and plans start at $60 a month.

General contractors: frequently asked questions

What does ServiceHarness do for general contractors?

ServiceHarness is an AI Chief Revenue Officer for general contractors. Ten AI agents chase every estimate through the months a renovation decision takes, ask clients for Google reviews at the final walkthrough, publish the cost and town pages homeowners research, track whether ChatGPT and Google AI recommend you and fix why not, court the realtors and architects who send steady work, and chase stalled invoices. You approve every message before it sends.

How do general contractors get more renovation leads in 2026?

Renovation leads come from the research phase: the map pack, the AI answers homeowners now ask first, the review deep-dive, and referrals from realtors, architects and past clients. All of it rewards standing documentation: fresh reviews, complete profiles, and pages that answer cost questions plainly. The GC who is present at every research step gets shortlisted; ServiceHarness runs that presence weekly.

How much does ServiceHarness cost for a general contracting business?

Plans start at $60/month (Starter), with Growth at $100/month and Scale at $200/month. Chat with your AI CRO is unlimited and free on every plan. No setup fee, no contract, and you can grade your business free before signing up.

How much does ServiceHarness save a GC compared to hiring people?

The same coverage with people (part-time marketing coordinator, local SEO retainer, review service, content writer, follow-up help) runs $5,500–$10,500 a month at market rates. At the $60 entry plan that's $5,440–$10,440 kept monthly, about $65,000–$125,000 a year.

How do I get my contracting business recommended by ChatGPT?

AI assistants recommend the contractors that trusted sources document best: consistent directory profiles, strong recent reviews, and website pages that plainly state services, towns and typical costs. In our Westfield audit, the AI's five picks came entirely from those sources, not from the live Google results. ServiceHarness measures who the assistants name for your searches every week and builds exactly what's missing.

Why isn't my contracting business in Google's map pack?

In the 26 live packs we measured, ranked businesses had a median of 41 reviews, 97% listed hours and 81% linked a website, and pack leaders held 10+ photos and a median of 67 reviews. The pack rewards maintained profiles, not just good ones. If your reviews are strong but stale, or photos and hours are thin, that's usually the gap.

Is ServiceHarness a CRM for general contractors?

It includes one: clients, projects and estimates live in it, but the point is the opposite of a CRM: instead of a database waiting for you to work it, the agents work it. They find the estimate going cold, the past client due for a next-phase re-ask, the draw aging past 30 days, and draft the message. A CRM records; ServiceHarness acts.

Does ServiceHarness send messages without my approval?

No. Every text, email, review request and follow-up is drafted and queued for your approval before it goes anywhere. You can approve one tap at a time or let trusted message types flow, but the default is you see everything first.

Do I need a website for ServiceHarness to work?

No, and most contractors don't have one: only 20% of the 1,473 licensed contractors we analyzed do. The agents start with your Google Business Profile, reviews and estimate follow-up. But renovation clients research hardest of any trade's, so the Content and SEO agents will make a website pay when you're ready.

What is GEO for general contractors?

GEO, generative engine optimization, is making sure AI assistants recommend your contracting business when homeowners ask who should run their renovation. It's SEO's successor question: not "do I rank" but "am I the answer." ServiceHarness asks the real questions weekly across ChatGPT, Google AI, Perplexity and Claude, records who gets named, and closes your gaps.

How should a general contractor follow up on a renovation estimate?

Patiently and usefully, on a schedule. Renovation decisions take months, so the winning cadence is a prompt thank-you, then spaced touches that add something: a scope option, a timeline answer, a relevant finished project. The Follow-up Agent drafts each touch in your voice and queues it for approval, so the estimate you spent a night writing never dies of silence.

Where does the research data on this page come from?

From ServiceHarness's own analysis of all 1,473 licensed home-service contractors in Union County, New Jersey (July 2026): every website graded, 26 live Google map packs measured, and AI assistants asked real buyer questions with the answers recorded. Aggregates only; the case study is anonymized.

Put the team to work on your general contracting business

Free to start. Connects to the Google account you already have.

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