AI that gets your plumbing business found, booked and paid

ServiceHarness is an AI Chief Revenue Officer for plumbers. Ten AI agents chase every lead and open estimate until it books, ask happy customers for Google reviews at the right moment, publish local pages that rank for searches like "emergency plumber near me," track whether ChatGPT and Google AI recommend you and fix why not, work past customers for repeat jobs and referrals, and chase unpaid invoices. You approve every message before it sends.

Emergency calls go to whoever appears when the homeowner searches in a panic. The Google map pack and, increasingly, AI-assistant answers. Both are decided by standing signals: review count and freshness, complete profiles with photos and hours, and pages that plainly say what you fix and where. Systematic upkeep on those signals is the entire game; ServiceHarness runs it weekly.

Plans start at $60/month (Starter), with Growth at $100/month and Scale at $200/month. Chatting with your AI CRO is unlimited and free on every plan. There's no setup fee and no contract, and you can grade your website free before signing up.

Covering the same work with people (a part-time marketing coordinator, a local SEO retainer, a review service, a content writer, and follow-up help) runs $5,500–$10,500 a month at market rates. At the $60 entry plan, that's $5,440–$10,440 a month kept, roughly $65,000–$125,000 a year.

AI assistants recommend the plumbers that trusted sources document best: consistent directory profiles, strong recent reviews, and website pages that plainly state services, towns and prices. ServiceHarness measures who the assistants name for your searches every week, shows you who's winning instead, and its Content and SEO agents build exactly what's missing.

In the 26 live packs we measured, ranked businesses had a median of 41 reviews, 97% listed hours and 81% linked a website, and pack leaders held 10+ photos and a median of 67 reviews. The pack rewards maintained profiles, not just good ones. The most neglected field is the easiest: of 230 Google Business Profiles we audited in August 2026, exactly 1 had filled in its business description.

It includes one: contacts, jobs and quotes live in it, but the point is the opposite of a CRM: instead of a database waiting for you to work it, the agents work it. They find the quote going cold, the customer due for a re-ask, the invoice aging past 30 days, and draft the message. A CRM records; ServiceHarness acts.

No. Every text, email, review request and follow-up is drafted and queued for your approval before it goes anywhere. You can approve one tap at a time or let trusted message types flow, but the default is you see everything first.

No, and in plumbing almost nobody has one: 5 of the 78 licensed plumbing contractors in Union County run a site on their own domain (August 2026). The agents start with your Google Business Profile, reviews and follow-up, which drive most plumbing calls anyway. When you're ready, the Content and SEO agents give a website a running start.

GEO, generative engine optimization, is making sure AI assistants recommend your plumbing company when homeowners ask who to hire. It's SEO's successor question: not "do I rank" but "am I the answer." ServiceHarness asks the real questions weekly across ChatGPT, Google AI, Perplexity and Claude, records who gets named, and closes your gaps.

Within minutes, not hours. Emergency searchers hire the first responder in most cases. The Follow-up Agent drafts the response the moment a lead lands and keeps chasing open estimates on a schedule, so speed stops depending on whether you're under a sink when the call comes in.

From ServiceHarness's own analysis of every licensed home-service contractor in Union County, New Jersey: websites graded, 26 live Google map packs measured, and AI assistants asked real buyer questions with the answers recorded (July 2026). The aggregate queries were re-run in August 2026 across 1,814 tracked businesses, with the plumbing roll broken out. Aggregates only; no individual business is identified.