Service Harness support
Help for the Service Harness mobile app and workspace.
Email hello@serviceharness.comInclude your app version, device model, and a short description of the problem. Never send your password, verification codes, or customer records.
Setup and billing
The $35 website plan is self-service, with no setup call. Your trial lasts seven days with your card on file. AI usage is included up to the monthly allowance; it never creates an automatic overage charge. Use Billing to manage payment details, invoices and cancellation. Optional personal setup is separately quoted from $1,000.
How do I get the latest Service Harness update?
The Service Harness update is in preparation. The name on your phone changes after the new version is available and installed. See the mobile app page for the transition details.
Account access and connected services
Use the same account you use for Service Harness on the web. If an integration needs reconnecting, complete the connection with that account. Contact support if account access or a connection keeps failing.
Account and data deletion
For account or data deletion assistance, contact support. Our privacy policy explains retention, connected-account access, and deletion requests.